Customer Survey Form

We want to congratulate you on the purchase and installation of your solar system as well as thank you for choosing 1st Light Energy Inc. In an effort to continue to increase our quality and better serve our customer we ask that you please complete this survey.

Customer Name
E-Mail
Project Address
City
State
   
Sales Representative
  
1: Your sales representatives knowledge of the product that he/she was presenting.
2: Your sales representatives ability to answer all of your questions or concerns
3: The overall presentation of the sales representative
4: How satisfied were you with the sales representatives communication throughout the sales and install process?
 
Office Staff
  
1: The ease and availability of contacting the office staff with questions or updates
2: The office staffs handling of your rebate and utility paperwork
3: The overall courtesy and professionalism of staff
4: How well did the office staff coordinate your installation and communicate with you on the progress of the project?
 
Installers
  
1: Courtesy and professionalism of the install team
2: Cleanliness and overall neatness of the work that they completed
3: How well did the installers communicate with you on the install process? (i.e. when they would be there, the install completion date)
4: How well did the installers do in walking you through your system's operations? (i.e. how it operates, how to read the display, and how to shut the system down)
 
1st Light Energy Inc. Team
  
1: How likely are you to refer 1st Light Energy to you friends, family, and associates?
2: Your over all experience in dealing with 1st Light Energy
Reference
Are you willing to be a reference for 1st Light Energy in regards to future customers, and or publications ?
 
If so, how would you like to be contacted?
Email
Mail
Phone
 
Additional Comments